Privacy Policy

Last updated: May 27, 2026

This Privacy Policy describes how user data is processed and protected when using the Rootera service (hereinafter — the "Service"). By using the Service, you agree to the terms of this Privacy Policy.

1. General Information

The Service provides access to indexed archival data and search tools for historical archive records.

Archive data is recognized automatically and may contain errors, inaccuracies, or variations in the spelling of names, surnames, and other information.

Data in the Service is regularly re-checked and refined by algorithms.

2. What Data We Collect

The following data may be collected when using the Service:

2.1 Account Data

  • email address;
  • information provided during registration;
  • subscription and plan data.

2.2 Technical Data

  • IP address;
  • browser and device type;
  • interface language;
  • technical error and performance logs.

2.3 Search Queries Search queries may be temporarily stored to:

  • improve search quality;
  • analyze errors;
  • improve algorithm accuracy.

3. Use of Data

Collected data is used exclusively to:

  • provide access to Service features;
  • process subscriptions and payments;
  • improve search quality and algorithms;
  • provide technical support;
  • ensure security and prevent abuse;
  • analyze Service usage.

4. Analytics

The Service uses its own self-hosted analytics to evaluate traffic and improve platform performance.

Analytics data is not shared with third-party advertising or marketing systems.

5. Cookies

The Service uses only technical cookies required for:

  • authentication;
  • saving user preferences;
  • proper interface operation.

Cookies are not used for advertising tracking of users.

6. Data Sharing with Third Parties

We do not sell or share users' personal data with third parties for advertising or marketing purposes.

Payments are processed by the third-party payment provider Stripe. When paying, some payment data is processed by Stripe in accordance with its own privacy policy.

7. Archive Data

The Service provides access to historical archive data that may contain:

  • outdated information;
  • recognition errors;
  • spelling variations;
  • incomplete or inaccurate records.

Users are recommended to verify found records against original archive sheets.

8. Data Security

We take reasonable technical and organizational measures to protect user data from:

  • unauthorized access;
  • loss;
  • modification;
  • disclosure.

However, no method of storing or transmitting data over the internet can guarantee absolute security.

9. User Rights

Users have the right to:

  • request deletion of their account;
  • request information about stored personal data;
  • contact us with questions related to data processing.

10. Policy Changes

This Privacy Policy may be updated or changed.

The current version is always published on this page.

11. Contact

For questions related to data processing and privacy, you can contact the Service administration through the contact details provided on the website.

Vladimirs Viktorovs
Struktūrvienības reģ. nr.: 91444506463
[email protected]